RELATIONSHIP

Staying ‘top of mind’ in your customers mind helps them to make your business their choice the next time they need something that you supply.

• First, they have to have had a good experience with you.
• Then be up to reviewing you and your service
• Good reviews to various authority sites; not so good reviews redirected back to you to work with your customer on a solution
• Social media presence to help keep you ‘top of mind’